Customer Testimonials
I’ve gotten service done here before and the team is great. Shay helped out with everything that truly needed servicing with my vehicle and didn’t include any unnecessary services and was also very responsive with vehicle updates. Overall a great experience.
Trey is always friendly and helpful. Willing to help us out however he can. He keeps us informed. The department always figures out what is wrong and fixes it.
Location isn't ideal and waiting area pretty bare bones but, otherwise, service is usually pretty good. They even offer to pick up your car.
Very communicative and understanding of not only my own needs but the needs of their own. Being treated like part of their family rather than just another wallet was a huge part that lead me to believe this will be the place to go
My raptor has nearly 250,000 Miles and it has not required much maintenance. However when maintenance is required, Performance Ford has done an amazing job. They always try to find the cheapest route for me to keep my truck maintained at the best level possible and at the best prices.
I'd like to give Andrew and Performance Ford a shout out for the amazing service I received on my truck. The valet service is such a convenience while I'm at work. A major time savings service for a busy professional.
Recall service which wasn't charged a fee. Nick was friendly, knowledgeable, and professional.
I brought my 2022 F150 into Performance Ford for a programming recall and to get my 100,000 mile service done. Jose welcomed me and provide me with an estimate for doing the required service. He said that they would need the truck all day and he arranged for me to get a ride back home. By 2:30pm I got a call that the work complete and I could get my truck. When I arrived Jose reviewed everything that was done and anything unusual that was found.and I drove my truck home. Jose kept to the price that was quoted and never ... Read More Google - Jun 26, 2026
These guys are great. They delivered my vehicle to my house.
My experience with Performance Ford has always been very good. Friendly service, managers, and Competent and skilled mechanics. I recommend them highly.
I always bring my Bronco to Ford Performance for lube and oil and upkeep. They do a great job. Trey is the best!
Amazing customer service. Andrew kept me informed every step of the way.
Great communication as always!
The service team in Bountiful is amazing! I love the valet service, very convenient. The service advisor Treyton was very helpful getting things done correctly and quickly. I appreciate the service package for the oil changes, other places end up charging more because you have a truck with a larger engine but there have been no hidden costs associated with the 3 oil change and route package. Thank you Bountiful Service Team!
I don’t typically take the time to write long reviews, but my experience with Performance Ford in Bountiful deserves recognition.
When I first purchased my truck, I worked with William in sales. From the beginning, he was transparent, professional, and completely non-pushy. The entire buying process was effortless and enjoyable, and honestly, it was the best vehicle purchasing experience I’ve ever had. At no point did I feel pressured, and he made sure I was comfortable and informed every step of the way.
Unfortunately, after the purchase, the truck developed some mechanical issues that were going to be ... Read More Google - Jun 24, 2026
Andrew was super helpful and had quick response times got my car in and out in no time highly recommend working with him
Rob always takes care of us. We took our car in to have it serviced with an oil change Saturday and he made sure to get us in and out. The whole process took maybe a half hour to 40 minutes and had us on the road.
Rob took great care of us. Their service and parts departments have great staffs and are always ready to go the extra mile. Will definitely return to Performance Ford for our next service.
Great service, greatly appreciated the ride to and from the appointment.
Bountiful Ford does a great job, service department keeps you informed, Nicholas is great in the service department.
Good care for my truck. They are careful with needed maintenance. Wise recommendations to keep my vehicle in good shape.
Nicolas took very good care of me and my Bronco. He kept in touch with me for the entire process.
Jose did an amazing job taking care of us. Very Easy to communicate with and professional. He’s polite and very respectful. He explained the process and how long it will take. We scheduled for an oil change and tire rotation, everything went well and we’ll definitely be back. Highly recommended! Thank you so much Jose. Appreciate you.
Just an oil change
Dropped truck off for oil change, tire rotation, and running board issue... all fixed up and no charge to me... think it was the last free oil change with my purchase. Rob was quick to respond to texts and inform me when finished.
The service department at Performance Ford is outstanding. I had the pleasure of working with Shay, and he was phenomenal throughout the entire experience. He took the time to explain everything clearly, kept me informed every step of the way, and made sure the process went as smoothly as possible. Exceptional customer service from start to finish. I highly recommend Performance Ford and especially Shay for anyone needing vehicle service.
Jose did a great job of taking care of my car. He is friendly and knowledgeable and gets the job done quickly.
Great first experience!
Nick was very helpful and personable. The team changed my oil and rotated my tire quickly. Communication was great.
I feel confident that they are taking good care of my vehicle and our consistent and efficient
They always listened to me and worked to fix the problem They arranged a ride home for me while they worked on my car and even delivered my car to my home when they were done Thank you
Issue resolved by General manager, it was a 1 star updated to 5 star as promised to the service person .
Took my car to Performance Ford. Casey has been instrumental in a lot of my cars modifications and repairs and Andrew in the Service Dept did a great job of keeping me informed on the progress of my car and included me at every step of my cars service. They demonstrated the kind of service that puts me at ease, gives me confidence in their work and I'll continue to trust their service in the future. Thanks guys, I truly appreciate it!
The best Ford dealership in the West
Isaac did an outstanding job helping with the purchase of our new ford highly recommend
Great Service Advisor is finally here!!
Got me in and taken care of quickly and efficiently. Thanks guys!
I had an outstanding experience at Performance Ford Service Center, all thanks to Jose. The air conditioner in my Explorer stopped working, on the hottest day so far. Jose made the entire repair process completely effortless for me. He arranged to have my car picked up from my location and dropped back off once the work was complete. To my surprise, they finished the entire repair a day earlier than promised! The communication was excellent, the service was quick, and my air conditioner is now blowing ice-cold. I only buy from Performance Ford and Jose went above and beyond to ... Read More Google - Jun 12, 2026
Trey was helpful, knowledgeable and friendly the whole way through. They got my truck done in good time and great performance.
My car has needed significant work over the years and I have been so lucky to not only have a great warranty, but a great team to help me. Two people over at The Ford Service Department have been standout! Shay, has been extremely kind and helpful throughout a few repairs done on my car. He called when he said he would and delivered exactly what he promised with even a few positive surprises that made a huge difference. He is the rare integrity found in the auto industry. I also have to make a shout-out to Dakota. He has ... Read More Google - Jun 12, 2026
I had a great experience and Nicholas communicated very well. There was a slight programming issue but they were quick to fix it.
I just had the oil changed on my Ford Powerstroke at Performance Ford in Bountiful. I bought a 3-pack for oil changes so the price was great and I was in and out in a timely manner. The cost was less than an oil change at Jiffy Lube and I felt better having it done at the dealership. Jose was great to deal with kept me updated on progress and timing.
I’m always treated well when getting routine maintenance completed.
Shay at Performance Ford was wonderful to work with. He kept me updated on the issues with my vehicle and took the time to follow up afterward to make sure everything was resolved and that I didn’t have any remaining concerns. It’s refreshing to work with someone who genuinely cares about their customers.
Rob was great to work with when I brought my truck to be serviced
Vehicle picked up for recall. Performance Ford Associate was polite and reassuring that vehicle was in good hands. I was kept informed of pick up and delivery process. Service Advisor called me to explain that vehicle software update would require more time. Returned following day. I appreciate the time and effort from Performance Ford to address the recall.
Great service! A+ Andrew was awesome!! ☆☆☆☆☆
Thanks Shay for taking care of us!
Shay went above and beyond to work with my warranty company to get my repairs covered. He has been great at communicating the progress of the work keeping me updated with every step.
Very slick with the concierge service! Truck back in my driveway by the time I got home from work!
The best care I have ever gotten at a dealership... everyone is helpful and Robert is the best... wouldn't take my vehicle anywhere else... price is right also
Service was great! Rob got me in without an appointment and provided a ride while they had my truck. Thank you!
Transfer case oil change, engine oil/filter change, air psi gauge replacement
After another failed to do recall inspection after having car on two separate visits, Performance Ford did inspection on same day after I contacted them.
The communication is outstanding. Every service industry should take note of this customer experience. The respect of time to check in and out is also incredible. Trey (service advisor) is a true professional with incredible customer service. Id guess he treats his customers the same as his family.
Great job, appreciate the service
Jose was a very good guy to work with. Explained everything to me straight up. Would love to have him help me anytime.
Great experience. Fast and they let me know of things to consider in the next couple of oil changes. No curve balls so I could repair for future items. Everyone should go there for anything and possibly buy your next vehicle there. Very professional.
Service 10/10 advisor Jose was very helpful
All the guys that work here in service are amazing!
Shay was very informative on my service and warranty information. Amazing service
Used express drive through. Service employees were friendly and helpful.
Performance Ford Bountiful Service Center exceeded my expectations from start to finish. The customer service was exceptional, with friendly and professional staff who kept me informed throughout the entire process. Rob in particular took great care of us and even made updates to quotes based on work performed. I was originally quoted a 2-hour service time, but they had my vehicle finished in just over an hour, which was a huge bonus. Their communication while my vehicle was in service was excellent, and the entire experience was smooth, efficient, and stress-free. Highly recommend for anyone looking for fast, reliable, and ... Read More Google - May 18, 2026
Performance Honda always does a superior and professional job! I highly recommend!
Consistent great experiences getting oil changes and inspections.
I'm so sad my car is finally kicking the bucket, but it was good to see y'all. Keep up the good work! A 5 star for you 🫴🏻
Oil change for my Ford F150. Scheduled appointment and spoke to Andrew Bates. He was very professional and took great care of my vehicle. He was sure to advise me of upcoming services and verified that everything on my truck was up to date. Maintenance appointment length was as discussed/expected and my truck was ready to go promptly. I would highly recommend Andrew and the service department for all your needs.
Very awesome and Andrew was very professional i really enjoyed working with him. Thank you
Great experience! They picked up, and delivered my Bronco, which was very helpful. I also received up to date notifications of how the services and recall fixes were going. If I had any questions they were quick to respond. Thank you!
Bountiful Ford helped me out with my Cadillac converter & fix the problem in a timely manner...thank you