Ford Vehicle Protection & Warranty Support

• What is a Ford Protect Extended Service Plan (ESP)? It is Ford's official factory-backed coverage that pays for parts and labor on thousands of components after your standard factory warranty expires. It is honored at any Ford dealership across the U.S. and Canada.
• What is the difference between PremiumCare and PowertrainCare? PremiumCare is Ford's highest tier, covering over 1,000+ components (including high-tech touchscreens, sensors, and electrical systems). PowertrainCare covers only the core mechanical components like the engine, transmission, and drivetrain.
• What does Ford GAP Protection cover? If your vehicle is declared a total loss due to an accident or theft, GAP covers the financial difference between your auto insurance payout (market value) and what you still owe on your Ford Credit contract.
• What is Ford Protect Tire & Wheel Protection? Covers the cost to repair or replace tires and wheels structurally damaged by unexpected road hazards like potholes, glass, nails, or debris.

• Will cancelling my Ford Protect plan lower my monthly payment? No. Your monthly payment is legally determined by your original finance contract. Any pro-rated refund will be issued directly to your lender and applied to your principal balance, helping you pay off your loan sooner.
• Can I transfer my Ford Protect plan instead of canceling it? Yes! If you are selling your vehicle privately, you can transfer the remaining coverage to the new buyer for a small fee, which significantly increases your vehicle’s resale value.
• Is the cancellation refund 100%? No. Product refunds are calculated on a pro-rated basis depending on the elapsed time or mileage used since the purchase date, minus a standard administrative fee.

• If I cancel, isn’t the dealer required to cover mechanical repairs? No. Once the manufacturer's factory warranty expires (3-Year/36,000-Mile Bumper-to-Bumper), vehicles are legally sold "As-Is" unless an active Ford Protect Service Contract is in place. Without it, all breakdown costs are entirely the owner's responsibility.
• Does Ford Roadside Assistance pay for my mechanical repairs? No. Official Ford Roadside Assistance (800-241-3673) will tow you to the nearest Ford dealer, flat-bed your vehicle, or jump your battery, but they do not cover diagnostics, parts, or repair labor.
• Does standard auto insurance cover mechanical breakdowns? No. Automotive insurance only covers vehicle damage resulting from accidents, theft, vandalism, or weather. It explicitly excludes internal mechanical failures or electrical breakdowns.

• Talk to a Ford Manager First: We strongly recommend contacting a manager at your purchase location before canceling. Removing coverage leaves you vulnerable to high out-of-pocket repair costs on complex EcoBoost engines and Ford electronic systems.
• Required Documentation: To process your refund, you must provide proof of current mileage. Please provide one of the following based on your situation:
  • Active Ownership: A clear photo of your odometer.
  • Traded-In: A copy of the Odometer Statement or Purchase Agreement from the new dealer.
  • Total Loss: A copy of the insurance settlement documents.
• Important Details: Please allow up to six (6) weeks for processing. Providing inaccurate mileage is considered fraudulent and will void the request.

👉 I Understand - Proceed to Ford Cancellation Form